Already Purchased Webroot? Start Here
If you have already paid for Webroot and need to install it again, you generally do not need to purchase another subscription. Reinstallation may be necessary when moving to a new computer, reinstalling an operating system, replacing a damaged device, or removing the software during troubleshooting.
The most important step is to use the account and subscription information connected with your existing Webroot purchase.
Prepare Your Computer First
Before beginning the installation, complete a few basic checks:
Make sure your computer has a reliable internet connection.
Check that your operating system is supported.
Have your Webroot account email and password available.
Locate your existing activation or subscription information.
Save important files and close unnecessary programs.
Check whether another security application could interfere with installation.
Locate Your Existing Webroot Account
If you already paid for Webroot, start by identifying the account associated with the purchase. Using the correct account can help ensure that your existing subscription is recognized during setup.
If you have multiple email addresses, carefully determine which one was used when purchasing or registering the product.
Download the Installation Software
Obtain the appropriate Webroot installation package for your computer. Choose the version that matches your operating system and save the installer in an easy-to-find location.
After the download has finished, open the installation file and follow the instructions shown by the setup wizard.
Reinstall Your Existing Product
Allow the installer to complete each stage. Avoid shutting down the computer while the installation is running.
After Webroot has been installed, open the application. Sign in with the account connected to your existing subscription when prompted.
If you are asked for an activation code, carefully enter the information associated with your previous purchase.
Verify Your Active Subscription
Once the account has been connected, review the Webroot application to confirm that your existing subscription is recognized.
If the software displays the correct account or subscription information, allow available updates to complete before using the application.
Run an Initial Scan
After reinstalling Webroot, an initial scan can help confirm that the software is operating correctly. Let the scan finish and review the results presented by the application.
If the installation does not work, restart your computer and try again. Also verify your internet connection and account information.
Keep Your Purchase Details Safe
Save your Webroot account and purchase information securely. Having these details available can make future reinstallations much easier.
With the correct account, installation package, and subscription information, you can reinstall Webroot you already paid for and continue using your existing protection without unnecessarily purchasing the software again.
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